PRIVACY POLICY

Our Principles

  • Your business data belongs to you.
  • We never sell your business data.
  • We build software to help you run your business-not to lock you into our platform.
  • We value transparency, security, and long-term customer relationships.
  • We continuously improve AllRentalz while respecting your privacy and ownership of your information.

1. Introduction


Welcome to AllRentalz, a cloud-based Software-as-a-Service ("SaaS") platform owned and operated by Topcone Inc. ("Topcone," "AllRentalz," "we," "our," or "us").
At Topcone, we believe your business data belongs to you. Protecting the privacy and security of your information is one of our highest priorities.
This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you use the AllRentalz website, mobile applications, software platform, and related services (collectively, the "Services").
By using the Services, you agree to the practices described in this Privacy Policy.



2. Contact Information


Topcone Inc.
11652 Porter Valley Drive, Suite C9A
Porter Ranch, California 91326
United States
Email: allrentalz@topcone.com
Website: https://www.allrentalz.com



3. Who This Policy Applies To


This Privacy Policy applies to:

  • Visitors to our website
  • Trial users
  • Paying subscribers
  • Authorized employees of customer organizations
  • Mobile application users
  • Individuals who contact us for support

This Privacy Policy does not apply to third-party websites or services that integrate with AllRentalz.



4. Information We Collect


Depending on how you use AllRentalz, we may collect the following categories of information.

A. Account Information
When creating an account, we may collect:

  • Name
  • Company name
  • Business address
  • Email address
  • Telephone number
  • Username
  • Encrypted password
  • Subscription details



B. Business Data
Customers use AllRentalz to manage their rental operations. Examples include:

  • Customer records
  • Rental reservations
  • Delivery schedules
  • Pickup schedules
  • Equipment information
  • Storage container information
  • Dumpster inventory
  • Storage unit information
  • Driver assignments
  • Route information
  • Work orders
  • Rental agreements
  • Invoices
  • Estimates
  • Purchase orders
  • Vendor information
  • Inventory records
  • Uploaded documents
  • Internal notes
  • Operational reports
  • Dashboard data

This information is collectively referred to as Customer Business Data.



C. Website Usage Information
When visiting our website, we may automatically collect:

  • Browser type
  • Device type
  • Operating system
  • IP address
  • Date and time of access
  • Referring website
  • Pages viewed
  • Session information



D. Cookies
We use cookies and similar technologies to:

  • Keep users signed in
  • Remember preferences
  • Improve website performance
  • Analyze traffic
  • Improve user experience

Users may disable cookies within their browser settings, although some features may not function correctly.



5. Information We Do NOT Collect


Topcone does not intentionally collect or store:

  • Credit card numbers
  • Debit card numbers
  • CVV security codes
  • Bank account credentials
  • Social Security Numbers
  • Government-issued identification numbers
  • Protected health information (PHI), unless explicitly uploaded by the customer

Payment information is processed directly by third-party payment processors selected by the customer.



6. Payment Information


AllRentalz does not store payment card information.
Payments may be processed through providers selected by the customer, including but not limited to:

  • Stripe
  • Square
  • PayPal
  • Authorize.Net

Each payment provider maintains its own privacy and security policies.



7. How We Use Information


We use collected information to:

  • Create customer accounts
  • Authenticate users
  • Deliver the Services
  • Provide customer support
  • Process subscriptions
  • Improve platform performance
  • Monitor system health
  • Detect fraud
  • Prevent unauthorized access
  • Develop new features
  • Communicate product updates
  • Respond to legal obligations

We do not sell customer information.



8. Customer Business Data


One of our core principles is simple:
Your business data belongs to you.
Customer Business Data remains the sole property of the customer at all times.
Topcone does not claim ownership of:

  • Customer records
  • Rental information
  • Operational data
  • Uploaded files
  • Reports
  • Business documents

We access Customer Business Data only when reasonably necessary to:

  • Provide technical support
  • Investigate software issues
  • Perform maintenance
  • Restore backups
  • Comply with applicable law



9. Artificial Intelligence


Certain features within AllRentalz may use artificial intelligence to assist users with reporting, searching, data analysis, or generating database queries.
Topcone is committed to protecting customer information.
Customer Business Data is not submitted to public AI systems for model training.
AI functionality within AllRentalz is designed to assist with internal processing and query generation while maintaining the confidentiality of customer information.



10. Sharing Information


We do not sell, rent, or trade customer information.
Information may be shared only:

  • With service providers supporting the platform
  • With payment processors selected by customers
  • When required by law
  • During a merger, acquisition, or business transfer
  • To protect the rights or security of Topcone, our customers, or others



11. Data Security


We implement commercially reasonable safeguards designed to protect customer information, including:

  • Encrypted connections (HTTPS/TLS)
  • Password encryption
  • Role-based access controls
  • Secure cloud hosting
  • Firewalls
  • Routine software updates
  • Security monitoring
  • Backup procedures

Although we employ industry-standard security measures, no method of electronic storage or transmission can be guaranteed to be completely secure.



12. Data Hosting


Customer information is hosted using cloud infrastructure provided through Amazon Web Services (AWS) or equivalent cloud providers selected by Topcone.



13. Data Retention


Customer Business Data remains available throughout the active subscription.
Following account cancellation or termination, customer data may be retained for a limited period to facilitate account recovery, legal compliance, backup integrity, and operational continuity.
After the applicable retention period, production data may be permanently deleted. Backup copies may remain for a limited time before being automatically overwritten in accordance with our backup policies.



14. International Users


AllRentalz is currently intended primarily for businesses operating within the United States.
If we expand internationally, customer information may be transferred to and processed in the United States or other jurisdictions where our service providers operate, subject to applicable law.



15. Children's Privacy


AllRentalz is designed for business use.
The Services are not intended for children under the age of 18, and we do not knowingly collect personal information directly from children.



16. California Privacy Rights


California residents may have rights under applicable California privacy laws, including the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion where legally permitted
  • Receive information regarding categories of personal information collected

Requests may be submitted to:
allrentalz@topcone.com



17. Your Responsibilities


Customers are responsible for:

  • Maintaining password confidentiality
  • Managing user permissions
  • Ensuring the accuracy of data entered
  • Complying with applicable laws governing their business



18. Third-Party Services


AllRentalz may integrate with third-party services including payment providers, mapping services, accounting platforms, messaging providers, and other software selected by customers.
These services maintain independent privacy policies.
Topcone is not responsible for the privacy practices of third-party providers.



19. Changes to this Privacy Policy


We may update this Privacy Policy periodically.
When material changes are made, we will update the Effective Date and may notify customers through the application, by email, or through our website.
Continued use of the Services following publication of an updated Privacy Policy constitutes acceptance of the revised policy.



20. Contact Us


Questions regarding this Privacy Policy may be directed to:
Topcone Inc.
11652 Porter Valley Drive, Suite C9A
Porter Ranch, California 91326
United States
Email: allrentalz@topcone.com
Website: https://www.allrentalz.com



Our Commitment


At Topcone, we believe software should empower businesses—not exploit their information.
We are committed to building technology that helps rental businesses operate more efficiently while respecting the privacy, ownership, and confidentiality of the information entrusted to us